Bookstore Daily Operations Manual

I developed a Daily Operations Guide for Banter Bookshop, outlining key routines for sales associates. The guide was organized into sections covering opening, in-operation, and closing tasks, tailored to be user-friendly and accessible, especially for new hires. I focused on simplifying complex processes, using clear, concise language and a visually appealing format to improve engagement. The manual integrated context-specific knowledge to ensure relevance, showcasing my ability to communicate complex information effectively and adapt it to the needs of the audience.